Owner FAQs
Answers to your frequently asked questions
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What does a property management company do?
There are many, many functions of a property management company. Some of the most important functions to a home owner include advertising the property for lease, qualifying tenants, moving tenants in, collecting rent, paying rent to the owner, property preservation, coordination of repairs (if needed), tenant move-out, and eviction proceedings (if needed). -
What are your fees?
You don't pay anything until we have secured a qualified tenant. Once the tenants moves in, the management company retains the first months rent. Thereafter, the management fee is 10% of the monthly rent, for the duration of the lease term. -
Are there any up-front costs to me?
No, we don't have any up-front costs. -
How often are inspections done?
Typically, interior inspections are done semi-annually. However, if we have reasonable cause to inspect the property, we may do so with a 48 hour notice to tenant. -
Do I need to carry insurance on the property?
The tenant will be instructed to maintain insurance on their personal belongings, commonly known as renter's insurance. It is the owner's responsibility to maintain any structure insurance necessary. -
Who will pay for the water, gas and electric?
The tenant is responsible for all utilities. If any utility is included in association fees, such as water or garbage, that utility is then included in the rental rate. -
Who will handle repairs?
All repair issues will be directed to our office. Unless the repair is an emergency, the owner will be contacted with the requested repair and an estimate for repair. We will coordinate with the tenant to get the approved repair completed. The tenant is generally responsible for the first $50 (condo) or $100 (home) of each repair. -
Can I use my own repair companies?
Yes, provided the repair is done timely and is coordinated through our office. To effectively manage a property, it is important that we maintain a record of all repairs. -
What if the tenant doesn't pay their rent?
All rents are due on the 1st of each month, if the tenant has not paid by 15th, our BRS Property Management, INC will have already begun the eviction process. -
How are tenants qualified?
We analyze credit reports, background check reports, state eviction check reports, verify income, contact references and verify any prior landlord information available. The combined monthly income of the tenants must be approximately 3 times the monthly rental rate to qualify. -
Do I have to allow pets?
No, whether or not you allow pets is completely up to you. It is important to keep in mind that 70% of all tenants have pets. The best pet policy may be to say that pets are negotiable. -
What is the minimum lease term?
Our minimum lease term is 1 year, unless prior arrangements are made with the owner. -
Do I have to include appliances?
No, but we highly recommend appliances be included. Most properties available for lease are offered with appliances. -
What is the required security deposit?
We require a security deposit equivalent to 1½ month's rent. The security deposit is held by our company in a non-interest bearing escrow account until the tenant vacates the property. -
What types of maintenance is the tenant responsible for?
The tenant is responsible for upkeep of the property, including, lawn maintenance/snow removal, changing of furnace filters, light bulbs, cleaning of gutters, etc… -
Can I see the tenant information application and credit report?
No, that information is kept confidential with-in our office. We will provide you with as much general information as we can, but specifics have to be limited. For example, we can tell you a tenant's occupation, but not specifically where they work. We can tell you their children are elementary age but not their specific ages, etc… -
How long will it take to lease my property?
It depends on a lot of factors, time of year, monthly rental rate, condition of property and many other factors. On the whole, due to our extensive advertising, we generally are able to lease a property faster than the marketing times indicated on the MLS system. -
How much time do I have to approve a tenant after you present a prospect to me?
Usually within 24 hrs. In our experience, if too much time is wasted a qualified tenant will continue to pursue other properties and be approved elsewhere -
Once a tenant is approved, what happens next?
We will let you know if the property needs to be cleaned, and/or the carpet needs to be cleaned, if there are any repair issues that need to be resolved, etc.. We can help to coordinate any of these things as well. We will schedule a time to have the lease signed, turn over keys, and take move-in pictures. We will let you know when the lease has been signed. -
Can I still rent my property if I am trying to sell it?
Yes, but we don't recommend it. Once a lease has been signed, the lease must be honored by the buyer of the property. -
Do I need to file anything with the city to rent my house?
Some cities do require a permit be obtained. The cost is often under $100 per year, and there is often a city inspection that needs to take place. You can contact your city offices directly for instructions. -
How do you find tenants?
We do extensive advertising. We advertise on roughly 50 different websites and your home will be input into the REALTOR's Multiple Listing Services (MLS).